Modelling of the Cloud Service Quality Factors Using ISM.
Rajesh AgarwalSanjay DhingraPublished in: Int. J. Cloud Appl. Comput. (2022)
Keyphrases
- service quality
- service providers
- customer satisfaction
- cloud computing
- user satisfaction
- electronic commerce
- technology acceptance
- competitive advantage
- information systems
- online shopping
- factors that influence
- information quality
- quality of service
- user interface
- structural equation modeling
- data center
- factors influencing
- factors that affect
- internet shopping
- expert systems
- database
- service level agreements