HP relate: a customer communication system for the SMB market.
Steve PruittAnthony J. WileyPublished in: ACM Symposium on Document Engineering (2012)
Keyphrases
- market segments
- customer demand
- market competition
- electronic commerce
- software vendors
- customer base
- customer service
- competitive environment
- futures market
- customer retention
- electronic markets
- business transactions
- stock market
- customer relationship management
- customer behavior
- supply chain
- market share
- data mining
- electricity markets
- customer satisfaction
- competitive advantage
- stock price