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Outsourcing success in the eye of the beholder: Examining the impact of expectation confirmation theory on IT outsourcing.
Colleen Carraher Wolverton
Rudy Hirschheim
William C. Black
James Burleson
Published in:
Inf. Manag. (2020)
Keyphrases
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principal agent
information technology
information systems
service providers
real time
business process
machine learning
databases
eye tracking
transaction costs
database
information retrieval
decision making
multiscale
human resource management