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New product development: customers' and suppliers' assessment of the same project.
Hélène Sicotte
Lise Préfontaine
Line Ricard
Mario Bourgault
Published in:
Int. J. Technol. Manag. (2004)
Keyphrases
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customer preferences
supply chain
decision makers
product information
case study
project management
customer satisfaction
software process improvement
decision making
software engineering
software development
data collection
virtual communities
call center
supplier selection