Consumer Value Co-creation in a Hybrid Commerce Service-Delivery System.

Lih-Bin Oh Hock-Hai Teo

Published in: Int. J. Electron. Commer. (2010)

Keyphrases

service delivery
e government
electronic commerce
life cycle
end to end
service provision
service management
web services
government services
public sector
government agencies
online services
e learning
case study
mobile technologies