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Understanding customer experiences in online blog environments.

Sheila Hsuan-Yu HsuHung-Tai Tsou
Published in: Int. J. Inf. Manag. (2011)
Keyphrases
  • online learning
  • real world
  • electronic commerce
  • case study
  • social media
  • dynamic environments
  • customer behavior
  • interactive narrative
  • information systems
  • complex environments
  • online retailers