A discrete-time priority queue with two-class customers and bulk services.

Jin-Fu Chang Ywh-Pyng Harn

Published in: Queueing Syst. Theory Appl. (1992)

Keyphrases

priority queue
service providers
service times
customer service
arrival processes
cost efficient
potential customers
call center
web services
service oriented
markov chain
data structure
steady state
personal preferences
single server queue
end users
special case