The Role of Product Recommendation Agents in Collaborative Online Shopping.
Shan HuangIzak BenbasatAndrew Burton-JonesPublished in: ICIS (2011)
Keyphrases
- online shopping
- product recommendation
- online retailers
- customer satisfaction
- intelligent agents
- service quality
- online consumer
- consumer behavior
- mobile agents
- collaborative filtering
- collaborative learning
- shopping behavior
- user centric
- agent model
- recommender systems
- information systems
- personal information
- real time
- response time