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Maximizing Customer Satisfaction in Sheet Metal Processing: A Strategic Application of the Customer Health Score.
Greta Tjaden
Annika Baier
Maureen Strache
Cornelia Regelmann
Anne Meyer
Published in:
APMS (2) (2023)
Keyphrases
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customer satisfaction
service quality
customer service
customer retention
online shopping
marketing strategies
real time
decision making
user satisfaction
product design
customer data
core competence
sheet metal