The influence of information technology diffusion and business process change on perceived productivity: The IS executive's perspective.
Varun GroverJames T. C. TengAlbert H. SegarsKirk D. FiedlerPublished in: Inf. Manag. (1998)
Keyphrases
- information technology
- innovation diffusion
- organizational culture
- business process change
- information diffusion
- information systems
- public sector
- current practices
- e government
- software development
- anisotropic diffusion
- diffusion process
- government agencies
- user satisfaction
- business processes
- researchers and practitioners
- return on investment
- knowledge management
- case study