Knowledge Management System in Service Companies.
Felisa M. CórdovaFelipe A. GutiérrezPublished in: ITQM (2018)
Keyphrases
- knowledge management
- service providers
- service discovery
- service oriented
- online services
- end users
- management system
- service quality
- information systems
- loosely coupled
- semantic web services
- service composition
- manufacturing companies
- marketing strategies
- service times
- service oriented architecture
- real time
- information services
- web services
- neural network