Correlating service touch-point preferences with engagement parameters.

Udechukwu Ojiako Maxwell Chipulu Andrew Graesser

Published in: Ind. Manag. Data Syst. (2012)

Keyphrases

service oriented
decision making
maximum likelihood
parameter estimation
parameter values
parameter settings
multi agent
markov random field
service providers
user preferences
sensitivity analysis
parameter space
service discovery
soft constraints
service delivery