Developing Customer Oriented eHealth Services to High Schools in City of Espoo.
Susanne RosenqvistElina RajalahtiPublished in: Nursing Informatics (2016)
Keyphrases
- high school
- customer service
- high school students
- virtual organization
- customer data
- web services
- service quality
- service requirements
- service providers
- attitudes toward
- service oriented
- high school teachers
- electronic commerce
- context aware
- smart city
- potential customers
- customer support
- market segments
- end users
- conceptual understanding
- call center
- customer satisfaction
- customer behavior
- service composition
- operational decisions