The Potential of Social Media Analytics for Improving Social Media Communication of Emergency Agencies.
Milad MirbabaieJennifer FrommSimone LöppenbergSophie MeinigMatthias ReußePublished in: CoRR (2020)
Keyphrases
- social media
- crisis management
- big data
- social networking
- social networks
- user generated content
- social activities
- information sharing
- social interaction
- social media platforms
- databases
- decision support
- social media sites
- user participation
- social media data
- big data analytics
- business intelligence
- communication networks
- social relationships
- social context
- instant messaging
- online social
- e government