Diffusion Approximation in Overloaded Switching Queueing Models.

Vladimir V. Anisimov

Published in: Queueing Syst. Theory Appl. (2002)

Keyphrases

queueing model
steady state
arrival rate
queueing systems
stationary distribution
queueing theory
stochastic models
service systems
service times
single server
markov chain
queue length
call center
poisson distribution
queueing networks
heavy traffic
service rates
mathematical programming
information systems