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Opinion Mining in the Airline Industry: Learning Social Sentiments and Insights.
Vinothini Kasinathan
Mimi Nahariah Azwani Mohamed
Lee Yan Ji
Aida Mustapha
Mohamad Firdaus Che Abdul Rani
Sadesh Manikam
Published in:
LTEC (2021)
Keyphrases
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opinion mining
sentiment analysis
prior knowledge
social media
topic modeling
learning process
customer reviews
learning algorithm
social networks
reinforcement learning
natural language
knowledge management
sentiment classification
active learning
topic models
domain independent