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Listen to Your Customers! "A Study About Content Creation on Social Media to Enhance Customer Engagement".

Arjen DoekTon A. M. SpilRobin Effing
Published in: TDIT (2) (2020)
Keyphrases
  • social media
  • content creation
  • customer behavior
  • customer service
  • information systems
  • customer satisfaction
  • learning environment
  • call center