Comprehensive Process Management in Public Administrations - A Case Study.
Silke PalkovitsAndreas RappPublished in: EGOV (2004)
Keyphrases
- process management
- public administration
- business processes
- project management
- e government
- development process
- policy making
- digital government
- electronic commerce
- case study
- information systems
- product development
- information flow
- government services
- machine learning
- computer science
- workflow systems
- scientific workflows