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The determinants of ERP user satisfaction and its effect on organisational performance.
Fadi Taher Qutaishat
Samerra'a Ziad Al-Oqaily
Shadi Ahmed Khattab
Mohammad Khair Saleem Abu-Zaid
Luay Anaya
Published in:
Int. J. Bus. Inf. Syst. (2023)
Keyphrases
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user satisfaction
service quality
information systems
structural equation modeling
customer satisfaction
perceived usefulness
perceived quality
case study
learning environment
information quality
quality attributes
objective measures
independent variables
user perceptions
database
knowledge management
databases