Intentional Transparency: How to Develop One Service Catalog for All IT Services.
Elizabeth RuggPublished in: SIGUCCS (2017)
Keyphrases
- service providers
- service discovery
- web services
- service oriented
- service composition
- service quality
- information services
- service oriented architecture
- mobile services
- network services
- service management
- service delivery
- service platform
- web service composition
- service integration
- service offerings
- loosely coupled
- value added services
- service provision
- grid services
- end users
- customer service
- service selection
- configuration management
- service architecture
- context aware services
- communication services
- service description
- online services
- internet services
- context aware
- semantic web services
- web environment
- mashup
- mobile environments
- physical location
- rapidly in recent years
- service requests
- user communities
- product information
- video on demand
- multi domain
- customer support
- service systems
- search computing