E-government Evaluation Based on Citizen Satisfaction and its Implementation.
Yao JinhuaLin YongZhao PengPublished in: ICEE (2010)
Keyphrases
- e government
- government services
- public sector
- electronic government
- public administration
- digital government
- secure information sharing
- public services
- government agencies
- service delivery
- federal government
- developing countries
- government organizations
- information sharing
- knowledge management
- governmental organizations
- service offerings
- website
- government websites
- national level
- public policy
- digital divide
- case study
- united states
- service quality