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Client research that counts: involve your staff, engage your clients, and improve your services.

Jason CivjanJanice FournierTom LewisKarin Roberts
Published in: SIGUCCS (2010)
Keyphrases
  • web services
  • client server
  • streaming services
  • real time
  • context aware
  • service oriented
  • service providers
  • business processes
  • service composition
  • central server