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Organizational Readiness for Business Process Outsourcing: A Model of Determinants and Impact on Outsourcing Success.
Sebastian F. Martin
Daniel Beimborn
Mihir A. Parikh
Tim Weitzel
Published in:
HICSS (2008)
Keyphrases
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business process
workflow model
information technology
business processes
process model
information systems
decision making
workflow models
case study
production rules
risk assessment
reference model
workflow technology