The Antecedents and Consequences of Social and Economic User Satisfaction in Online Social Shopping Community: The User Experience Perspective.
Pan Pan WangQian HuangRobert M. DavisonWei WuPublished in: PACIS (2017)
Keyphrases
- online social
- user experience
- user satisfaction
- user perceptions
- service quality
- technology acceptance
- social influence
- user engagement
- online communities
- online shopping
- social networks
- online social networks
- social media
- information systems
- instant messaging
- social responsibility
- user behavior
- user interaction
- customer satisfaction
- social networking sites
- end users
- user interface
- social structure
- network analysis
- user generated content
- social interaction
- structural equation modeling
- continuance intention
- perceived usefulness
- social networking
- complex networks
- content analysis
- databases
- network structure