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Are the Tools up to the Task? an Evaluation of Commercial Dialog Tools in Developing Conversational Enterprise-grade Dialog Systems.

Marie MeteerMeghan HickeyCarmi RothbergDavid NahamooEllen Eide Kislal
Published in: NAACL-HLT (2) (2019)
Keyphrases
  • dialog systems
  • conversational agents
  • natural language
  • multi modal
  • management tools
  • conversational agent
  • information retrieval
  • information management
  • natural language interfaces