Value assessment of IS/IT service provision within organizations.
Gurpreet DhillonJungwoo LeePublished in: ICIS (2000)
Keyphrases
- service provision
- service delivery
- service management
- user oriented
- service providers
- e government
- public administration
- information technology
- context aware
- mobile services
- end to end
- life cycle
- context awareness
- service discovery
- mechanism design
- information systems
- service selection
- web services
- information services
- smart spaces
- decision making
- smart environments
- government agencies
- mobile users
- intelligent systems
- data management
- mobile devices