What influences online reviews' perceived information quality?
Linlin ZhuHe LiWu HeChuang HongPublished in: Electron. Libr. (2020)
Keyphrases
- information quality
- online reviews
- perceived usefulness
- user satisfaction
- electronic word of mouth
- sentiment analysis
- information systems
- service quality
- factors affecting
- opinion mining
- attitudes toward
- factors that affect
- knowledge transfer
- sentiment classification
- customer satisfaction
- structural equation modeling
- product reviews
- cloud computing
- natural language processing
- databases