A Comparative Study of Machine Learning Models for Sentiment Analysis: Customer Reviews of E-Commerce Platforms.
Laleh DavoodiJózsef MezeiPublished in: Bled eConference (2022)
Keyphrases
- machine learning models
- sentiment analysis
- customer reviews
- opinion mining
- product features
- spam filtering
- text classification
- machine learning algorithms
- product reviews
- electronic commerce
- sentiment classification
- opinion words
- machine learning approaches
- sentence level
- machine learning
- text mining
- learning models
- predictive model
- natural language processing
- user generated
- automatically extracting
- topic modeling
- labeled data
- customer satisfaction
- positive or negative
- association rules
- reinforcement learning
- decision trees
- artificial intelligence