Measuring the cost of links of a disaster-avoided content-delivering service within a large-scaled company.
Chih-Chin LiangChia-Hung WangHan-Sheng HuangHsing Paul LuhPublished in: QTNA (2009)
Keyphrases
- customer service
- content delivery
- service providers
- multimedia
- case study
- web services
- service oriented
- call center
- service discovery
- metadata
- service quality
- disaster management
- information services
- cost sensitive
- user generated content
- service level
- multimedia content
- web content
- semantic information
- product information
- wireless sensor networks
- content adaptation
- customer support
- page content