Aiding User Intention Satisfaction with Case-Based Reasoning in ATIS applications.
Chiung-Hon Leon LeeYen-Ru ChengAlan LiuPublished in: SMC (2006)
Keyphrases
- case based reasoning
- user intention
- user behavior
- feedback information
- social media
- search result
- case base
- expert systems
- artificial intelligence
- customer satisfaction
- data mining
- user satisfaction
- user experience
- service quality
- relevance feedback
- machine learning
- web search engines
- user preferences
- decision support system
- web search
- case retrieval
- cbr systems
- databases