Towards Mode 2 knowledge production: Analysis and proposal of a framework for research in business processes.
Douglas Rafael VeitDaniel Pacheco LacerdaLuis Felipe Riehs CamargoLiane Mahlmann KipperAline DreschPublished in: Bus. Process. Manag. J. (2017)
Keyphrases
- business processes
- business process
- process model
- conceptual framework
- web services
- competitive advantage
- business rules
- knowledge management
- workflow management
- knowledge acquisition
- reference models
- inter organizational
- business applications
- data mining techniques
- workflow management systems
- knowledge intensive
- case study