Call Centre Conversation Summarization: A Pilot Task at Multiling 2015.
Benoît FavreEvgeny A. StepanovJérémy TrioneFrédéric BéchetGiuseppe RiccardiPublished in: SIGDIAL Conference (2015)
Keyphrases
- natural language
- video summarization
- automatic summarization
- text summarization
- multi document summarization
- document summarization
- conversational agents
- distributed multi agent systems
- real time
- conversation quanta
- summary generation
- extractive summarization
- sports video
- case study
- information systems
- artificial intelligence
- real world