IT Adoption and Wireless Network Use for Logistics and Customer Service Performance in the Management of Freight Transport Enterprises.
Marta KadlubekDimitrios ChatzoudesDimitrios I. MaditinosPublished in: ISD (2023)
Keyphrases
- wireless networks
- customer service
- governmental organizations
- wireless communication
- logistics industry
- customer support
- e government
- wireless networking
- mobile computing
- ad hoc networks
- information systems
- customer satisfaction
- low bandwidth
- technological innovation
- wifi
- mobile networks
- inventory control
- base station
- decision making
- multi hop
- data management
- knowledge management
- access points
- network infrastructure
- supply chain
- link layer
- wireless local area network
- real time
- information technology
- competitive advantage
- communication networks