Supporting End-User Articulations in Evolving Business Processes: a Case Study to Explore Intuitive Notations and Interaction Designs.
Jan HeßChristian ReuterVolkmar PipekVolker WulfPublished in: Int. J. Cooperative Inf. Syst. (2012)
Keyphrases
- end users
- business processes
- business process
- business users
- web services
- user interface
- business applications
- application development
- process model
- workflow management systems
- business process management
- business intelligence
- service providers
- competitive advantage
- business process models
- inter organizational
- business environment
- workflow management
- case study
- process management
- business partners
- business objectives
- business rules
- web applications
- workflow systems
- service oriented architecture
- decision support
- user experience
- workflow model
- expert systems
- workflow processes