A two-phase multiobjective optimization for benchmarking and evaluating service quality in banks.
Femi Emmanuel AyoPublished in: Int. J. Intell. Comput. Cybern. (2018)
Keyphrases
- multiobjective optimization
- service quality
- multi objective
- min max
- customer satisfaction
- service providers
- swarm intelligence
- user satisfaction
- image thresholding
- electronic commerce
- information systems
- nsga ii
- quality of service
- competitive advantage
- information quality
- internet banking
- artificial immune system
- multiobjective evolutionary algorithm
- multi objective optimization
- evolutionary algorithm
- competitive environment
- multiple objectives
- pareto optimal
- particle swarm optimization
- cost function
- data mining
- incident management