Situated Decision Support for Managing Service Level Agreement Negotiations.

Rustam M. Vahidov Dirk Neumann

Published in: HICSS (2008)

Keyphrases

decision support
service level agreements
decision support system
cloud computing
decision makers

decision making
quality of service
data warehouse
service level
resource management

knowledge discovery
management system
databases
business intelligence
knowledge management

electronic commerce
service providers
service oriented
data mining
database systems