Spoken Dialogue System for Call Centers with Expressive Speech Synthesis.
Davis NicmanisAskars SalimbajevsPublished in: INTERSPEECH (2022)
Keyphrases
- speech synthesis
- call center
- spoken dialogue systems
- speech recognition
- dialogue system
- text to speech
- service level
- arrival rate
- multi domain
- asymptotically optimal
- human machine interaction
- context aware
- vocal tract
- service quality
- human users
- queue length
- cooperative
- speech signal
- total cost
- steady state
- electronic commerce
- language model
- domain specific
- pattern recognition
- image processing