Exploring the influence of gamification-enabled customer experience on continuance intention towards digital platforms for e-government: An empirical investigation.
Runze LiuJose BenitezLin ZhangZhen ShaoJianing MiPublished in: Inf. Manag. (2024)
Keyphrases
- e government
- user experience
- public sector
- electronic government
- government services
- developing countries
- service delivery
- public administration
- knowledge management
- digital government
- information sharing
- public services
- electronic commerce
- digital divide
- continuance intention
- decision making
- factors that influence
- social influence
- game design