Business processes exceptions in relation to operational performance.
Remco M. DijkmanOktay TüretkenGeoffrey van IJzendoornMeint de VriesPublished in: Bus. Process. Manag. J. (2019)
Keyphrases
- business processes
- business process
- process execution
- process model
- business process models
- web services
- business applications
- competitive advantage
- workflow management systems
- business process management
- business decisions
- workflow systems
- business rules
- inter organizational
- business environment
- business partners
- business objectives
- workflow management
- process mining
- workflow model
- business transactions
- key performance indicators
- emergency management
- process management
- business process modeling
- data mining
- service oriented architecture
- temporal information
- decision making