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COBRA framework to evaluate e-government services: A citizen-centric perspective.
Ibrahim H. Osman
Abdel Latef Anouze
Zahir Irani
Baydaa Al-Ayoubi
Habin Lee
Asim Balci
Tunç D. Medeni
Vishanth Weerakkody
Published in:
Gov. Inf. Q. (2014)
Keyphrases
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main contribution
case study
data collection
decision trees
high level
expert systems
probabilistic model
user centric
framework enables