Lieferantenportfolio-Management für IT-Services unter Berücksichtigung von Diversifikationseffekten.
Florian ProbstHans Ulrich BuhlPublished in: Wirtschaftsinf. (2012)
Keyphrases
- service delivery
- service management
- telecommunications networks
- web services
- business continuity
- service platform
- error rate
- service providers
- service oriented
- configuration management
- seamless integration
- service discovery
- information management
- information systems
- information services
- decision making
- bit error rate
- reference architecture
- document management
- relationship management
- network management
- directory service
- service composition
- knowledge management
- workflow management
- enterprise data
- management system
- ubiquitous computing
- distributed computing environment
- federal agencies
- service oriented architecture
- service provisioning
- virtual enterprise
- virtual organization