Auf dem Weg von der aufgabenorientierten zur prozessorientierten Verwaltung auf Grundlage Service-orientierter E-Government-Architekturen.
Michael TschichholzMarco BrunzelPublished in: Wirtschaftsinf. (2006)
Keyphrases
- e government
- service delivery
- service provision
- public services
- electronic government
- public sector
- public administration
- government services
- developing countries
- service offerings
- government agencies
- service oriented
- digital government
- service providers
- government organizations
- knowledge management
- web services
- website
- information systems
- public policy
- federal government
- digital libraries
- online services
- artificial intelligence