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Adapted water wave optimization for integrated bank customer service representative scheduling.
Xueqin Lu
Chenxin Wu
Xuhua Yang
Minxia Zhang
Yujun Zheng
Published in:
Int. J. Prod. Res. (2023)
Keyphrases
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customer service
inventory control
customer satisfaction
scheduling problem
multiple objectives
vehicle routing
customer behavior
optimization problems
optimization algorithm
scheduling algorithm
customer support
cooperative
multiagent systems
resource allocation
governmental organizations