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User Experience Study: The Service Expectation of Hotel Guests to the Utilization of AI-Based Service Robot in Full-Service Hotels.
Yaozhi Zhang
Shanshan Qi
Published in:
HCI (23) (2019)
Keyphrases
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user experience
mobile services
end users
web services
service providers
artificial intelligence
user interaction
information services
service composition
image sequences
service oriented
user engagement
user perceptions
hidden markov models
data management
service quality
human robot interaction