Understanding the complexity of electronic government: Implications from the digital divide literature.
Natalie HelbigJosé Ramón Gil-GarcíaEnrico FerroPublished in: Gov. Inf. Q. (2009)
Keyphrases
- electronic government
- digital divide
- e government
- information and communication technologies
- developing countries
- public sector
- north america
- information society
- senior citizens
- information technology
- government services
- public policy
- government agencies
- digital government
- developed countries
- public administration
- internet access
- end to end
- website
- service delivery
- united states
- low cost