Capturing Market Intelligence from Customer Feedback E-mails Using Self-enhancing Bolzmann Machine-Based Network of Knowledge Maps.
Pradeep KumarTapati BandopadhyayPublished in: ICDCIT (2005)
Keyphrases
- domain knowledge
- decision making
- artificial intelligence
- mobile telecommunications
- human beings
- collective intelligence
- network model
- network structure
- knowledge acquisition
- knowledge discovery
- knowledge representation
- prior knowledge
- expert systems
- knowledge base
- peer to peer
- complex networks
- information technology
- customer service
- feedback loop
- subject matter experts
- neural network