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Modeling of Customer Behavior in a Mass-Customized Market.
Zbigniew J. Pasek
Pawel Pawlewski
Jesús A. Trujillo
Published in:
DCAI (2008)
Keyphrases
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customer behavior
customer service
behavior patterns
domain knowledge
historical data
customer base
search engine
social networks
information systems
response time
background subtraction
customer data