An Integrated Telecom and IT Service Delivery Platform.

Xu Shao Teck Yoong Chai Teck Kiong Lee Lek Heng Ngoh Luying Zhou Markus Kirchberg

Published in: APSCC (2008)

Keyphrases

service delivery
service management
e government
life cycle
end to end
public services
service provision
e learning
government agencies
web services
public sector
mobile technologies
government services
online services