Examining the effect of user satisfaction on system usage and individual performance with business intelligence systems: An empirical study of Taiwan's electronics industry.
Chung-Kuang HouPublished in: Int. J. Inf. Manag. (2012)
Keyphrases
- user satisfaction
- business intelligence systems
- business intelligence
- information systems
- decision support
- service quality
- data quality
- customer satisfaction
- database
- continuance intention
- objective measures
- decision support system
- predictive modeling
- structural equation modeling
- user perceptions
- negative impact
- individual level
- information quality
- perceived usefulness
- data mining
- information extraction
- databases
- data sets