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Performance Assessment of Food Logistics Service Under SERVQUAL Model Using Analytic Hierarchy Process Approach.

Poonyawat KusonwattanaYogi Tri PrasetyoJui-Hao LiaoOmar Paolo BenitoMichael Nayat YoungNattakit YuduangThanatorn ChuenyindeeSatria Fadil Persada
Published in: IEEM (2023)
Keyphrases
  • analytic hierarchy process
  • probabilistic model
  • evaluation model
  • probability distribution
  • objective function
  • neural network
  • genetic algorithm
  • decision making
  • sensitivity analysis